Terms & Conditions

Last updated: 13 June 2025


This website is operated by Lemon & Beaker Limited. Throughout the site, the terms "we", "us", and "our" refer to Lemon & Beaker. These Terms of Service govern your use of our website, lemonandbeaker.com ("the Site"), and the purchase of any products or services we provide (collectively, the "Services").

By accessing or using any part of the Site, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, please refrain from using our Services.


1. Eligibility and Use

By using this Site, you confirm that:

  • You are at least 18 years old, or have the consent of a parent or legal guardian.

  • You are legally capable of entering into binding contracts.

  • You agree not to use our Services for any unlawful or unauthorised purpose, or to violate any applicable laws, including intellectual property laws.

2. Consumer Rights: New Zealand Residents

Nothing in these Terms excludes, restricts, or modifies any rights or remedies you may have under the Consumer Guarantees Act 1993 or the Fair Trading Act 1986. These Acts guarantee that products and services are of acceptable quality, fit for purpose, and as described.


3. Orders and Billing

We reserve the right to refuse any order you place with us. We may limit or cancel quantities per person or household. In such cases, we will attempt to notify you via the email or phone number provided.

You agree to provide accurate and complete purchase and account information. It is your responsibility to keep this information updated.


4. Pricing and Modifications

All prices are subject to change without notice. We may modify or discontinue any part of the Service without liability to you. Prices listed are in NZD and inclusive of GST unless otherwise stated.


5. Returns and Refunds

Products may be returned or exchanged according to our Refund Policy. Please review the policy here. Your rights under the CGA are not affected.


6. Intellectual Property

All content on the Site, including text, graphics, logos, images, and software, is the property of Lemon & Beaker or its content suppliers and is protected by copyright and other laws. You may not use our intellectual property without our express written consent.


7. User Content and Reviews

If you submit content (e.g. product reviews), you grant us the right to use, modify, and publish it without compensation. You confirm that your content:

  • Is not defamatory, obscene, or unlawful;

  • Does not violate any rights of third parties;

  • Does not contain malware or harmful code.

We may remove content at our sole discretion.


8. Third-Party Services and Links

Our Site may contain links to third-party websites or services. We are not responsible for the content or practices of those third parties. You access third-party services at your own risk and should review their terms and policies.


9. Privacy

Your submission of personal information is governed by our Privacy Policy, available here.


10. Limitation of Liability

To the fullest extent permitted by New Zealand law, we exclude all liability for loss or damage (including indirect, special, or consequential loss) arising from your use of the Site or Services. However, this does not exclude liability under the Consumer Guarantees Act 1993 where applicable.


11. Indemnity

You agree to indemnify Lemon & Beaker and its affiliates against any claims, damages, liabilities, and costs arising from your breach of these Terms or violation of any law or third-party right.


12. Termination

We reserve the right to suspend or terminate your access to the Site or Services at any time, without notice, if you breach these Terms. Obligations and liabilities incurred prior to termination shall survive.


13. Severability

If any part of these Terms is deemed unlawful or unenforceable, the remainder shall remain valid and enforceable.


14. Entire Agreement

These Terms, together with our Privacy Policy and Refund Policy, constitute the full agreement between you and Lemon & Beaker regarding your use of the Site and Services.


15. Dispute Resolution

If you have a dispute or complaint, we encourage you to contact us first at product@lemonandbeaker.com. We will try to resolve the issue in good faith and as quickly as possible.


16. Governing Law

These Terms are governed by the laws of New Zealand. Any disputes shall be subject to the non-exclusive jurisdiction of the New Zealand courts.


17. Updates to These Terms

We reserve the right to update or modify these Terms at any time. Changes will be posted on this page with the updated date. Continued use of the Site after changes constitutes acceptance.


18. Contact Us 

If you have any questions about these Terms, please contact:

Email: product@lemonandbeaker.com

Postal Address: PO Box 56221 Dominion Road, Aukland 1446, New Zealand


Thank you for choosing Lemon & Beaker.